Print and Post
Send physical communications quickly and efficiently through a fully managed print and post service.
PRINT AND POST
Physical communications made simple
A fully managed print and hybrid mail service for your physical communications, handling the production and delivery of documents accurately, efficiently, and reliably.
STEP 1
Submit
Send your documents directly to IntriMail by dropping them into your hot folder or using the familiar File → Print function from your existing applications.
> Choose whether the document is going to a single person or multiple recipient
> Select your required print options and set the desired postage class
> Add any inserts or attachments
Submit
Upload and send documents
Monitor
View mail status and activity
Track
View full delivery audit trail
AUTOMATED TASKS
Reduce the cost and effort of returned mail
IntriMail removes the cost and effort of handling returned mail by automating the process from receipt to notification and reporting. By identifying inaccurate customer data quickly, organisations can reduce mailing errors, cut print and postage costs, and prevent returned mail from becoming a costly operational burden.
Returned mail received
Returned items are scanned and linked to the original mail pack using the unique IntriMail barcode.
Instant notifications & return visibility
Automated notifications alert your team when mail is returned, with return status and Royal Mail reason codes available in the console.
CRM integration & automated task management
Return notifications can be sent directly to your CRM, automatically creating tasks and keeping customer records accurate.
Reduce postage waste
Improve customer data quality
Full return visibility
INTRIMAIL TRACKED
Full visibility, every step of the way
IntriMail Tracked gives you full visibility of your communications through barcoded envelopes and unique tracking numbers. From dispatch through to delivery, you can monitor each item in real time and maintain complete control over important communications.
1
Track using your unique tracking ID
2
Track your mail items in real time
3
Download your proof of delivery PDF
DIGITAL DELIVERY
Digital delivery with greater control
Deliver communications digitally via email, SMS, or directly to your business portal. If a message isn't opened within your chosen timeframe, a physical letter can be automatically sent to ensure delivery.
Notifications
Send delivery alerts
Monitoring
Monitor delivery activity
Tracking
Track delivery progress
eDelivery notifications
IntriMail hybrid mail and eDelivery notifications allow businesses to send customer communications instantly via email, SMS and WhatsApp.
Deliver invoices, statements, reminders and updates through multiple digital channels to improve engagement, visibility and customer response rates.
DYNAMIC DELIVERY
Intelligent communication that adapts, automatically
If a digital communication isn’t opened within a set time frame, we automatically trigger a personalised physical letter to ensure your message still gets seen.
1
Digital communication sent
We send your email or digital communication to your recipients
2
Set timing that works for you
Create custom timeframes to suit your communication strategy
3
Auto trigger to send physcial mail
A physical letter is automatically sent after your chosen timeframe.
4
Physical letter delivered to customer
Your communication is delivered in the post ensuring it gets seen
Built for security and compliance
We keep your data secure and help your organisation stay compliant with industry regulations and governance standards.
ISO 9001 accredited quality management
ISO 27001 information security certified
GDPR data protection compliant
Secure UK-based data handling
INDUSTRIES
Supporting businesses across every sector
We work with organisations across a wide range of industries, helping them manage their mail and documents in a way that fits their specific processes. Our approach is tailored to each business, ensuring communications are handled efficiently, consistently, and in a way that supports day-to-day operations.
Financial Services
Property
Legal
Healthcare
Parking
Insurance
Property
Legal
TESTIMONIALS
What our clients are saying
DMS’ IntriMail has evolved the way we process our outbound mail. The ability to automatically group documents from different sources for an individual recipient means that we no longer need to send out multiple envelopes to the same customer at the same time. This has greatly improved process efficiency, significantly reduced costs and boosted customer satisfaction.
Kate Payne
Post Team Manager
By using DMS we have achieved significant savings vs processing in house, equating to circa 37%. We now have a robust and auditable processes in place and the intelligence in IntriMail allows us to continually enhance our operations through automation bringing further tangible and intangible benefits to the NHS.
Faisal Khan,
General Manager
We migrated our entire franking machine fleet from Pitney Bowes and Quadient to DMS. DMS worked with all areas of our business to ensure the move was seamless. We now order all machines direct from DMS and the day-to-day management of our account has improved imeasurably. The DMS team has been excellent and I wouldn't hesitate to recommend them.
Brian Butler
Director of Premises and Facilities
Digital Mailing Solutions identified that some of our processes were overly manual. The introduction of the new technology allows us to streamline and digitise processes to support GDPR compliant procedures
Stuart Fisher
Account Manager
CONTACT
Let’s work together
Get in touch to discover how DMS can help simplify your communications and deliver better results for your business.