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A little about us

We’re a team dedicated to helping businesses run smoothly, with experience, expertise and a personal approach.

ABOUT DMS

Built on experience, focused on service

Digital Mailing Solutions was created to help businesses manage their communications more effectively. With years of industry experience and a focus on practical solutions, we support organisations across the UK with both physical and digital communication services.

Our goal is simple: to make communications easier to manage, more efficient to run, and more cost-effective for the businesses that rely on them every day.
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MEET THE LEADERSHIP TEAM

Driving progress across every part of the business

Our leadership team brings together experience across operations, strategy, and delivery, guiding how we grow, adapt, and support our customers every day. They work behind the scenes to ensure our services run smoothly, our solutions stay innovative, and our clients always receive the best possible experience.

MEET THE TEAM

A business driven by our people, powered by our expertise

Our leadership team brings together experience across operations, strategy, and delivery, guiding how we grow, adapt, and support our customers every day. They work behind the scenes to ensure our services run smoothly, our solutions stay innovative, and our clients always receive the best possible experience.

Brooke Escudier

Director

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Brooke Escudier

Director

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James Chambers

Director

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Justin Lyons

Head of Digital Transformation 

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Patrick Cannon

Head of Finance & Analytics

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Shaunna Kinggett

Head of Marketing

MEET THE TEAM

A business driven by our people, powered by our expertise

Our leadership team brings together experience across operations, strategy, and delivery, guiding how we grow, adapt, and support our customers every day. They work behind the scenes to ensure our services run smoothly, our solutions stay innovative, and our clients always receive the best possible experience.

Professional headshot of a man in a navy suit and white shirt.

Brooke Escudier

Director

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James Chambers

Director

Justin Headshot PNG.png

Justin Lyons

Head of DigitalTransformation

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Patrick Cannon

Head of Finance & Analytics

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Shaunna Kinggett

Head of Marketing

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Our Mission

To redefine how the UK communicates, through integrated delivery, digital mailboxes and intelligent automation.

OUR MISSION

The reason behind it all

This is where we’re headed and why we do what we do, our mission and vision guide every decision we make.

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Shaunna Kinggett

Head of Marketing

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PJ Headshot

Patrick Cannon

Head of Finance & Analytics

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James Chambers

Operations Directo

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Justin Lyons

Digital Transformation Director

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LinkedIn logo
Professional headshot of a man in a navy suit and white shirt.

Brooke Escudier

Managing Director

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LinkedIn logo icon
MEET THE LEADERSHIP TEAM

Driving progress across every part of the business

Our leadership team brings together experience across operations, strategy, and delivery, guiding how we grow, adapt, and support our customers every day. They work behind the scenes to ensure our services run smoothly, our solutions stay innovative, and our clients always receive the best possible experience.

Professional headshot of a man in a navy suit and white shirt.
White LinkedIn logo on a pink background
LinkedIn logo

Brooke Escudier

Managing Director

Professional headshot of a man in a navy suit and tie

James Chambers

Operations Director

LinkedIn logo on a pink background
LinkedIn logo
Portrait of a man with a beard in a dark sweater.

Justin Lyons

Digital Transformation Director

LinkedIn icon in a pink square
LinkedIn logo
Smiling man in a blue suit and white shirt.

Patrick Cannon

Head of Finance & Analytics

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Shaunna Kinggett

Head of Marketing

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COMPANY VALUES

What we stand for 

We keep things straightforward, both in how we work and how we treat people. These values guide every decision we make and every relationship we build. They are not just words, they are how we work.

Committed consistency

Quite simply, we do what we say.

We take accountability for our actions, building trust with our customers and with each other delivering exceptional products and services time and time again.

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TESTIMONIALS

What our clients are saying

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DMS’ IntriMail has evolved the way we process our outbound mail. The ability to automatically group documents from different sources for an individual recipient means that we no longer need to send out multiple envelopes to the same customer at the same time. This has greatly improved process efficiency, significantly reduced costs and boosted customer satisfaction.

Kate Payne
Post Team Manager
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By using DMS we have achieved significant savings vs processing in house, equating to circa 37%. We now have robust and auditable processes in place and the intelligence in IntriMail allows us to continually enhance our operations through automation bringing further tangible and intangible benefits to the NHS.

Faisal Khan,
General Manager
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We migrated our entire franking machine fleet from Pitney Bowes and Quadient to DMS. DMS worked with all areas of our business to ensure the move was seamless. We now order all machines direct from DMS and the day-to-day management of our account has improved immeasurably. The DMS team has been excellent and I wouldn't hesitate to recommend them.

Brian Butler
Director of Premises and Facilities
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Digital Mailing Solutions identified that some of our processes were overly manual. The introduction of the new technology allows us to streamline and digitise processes to support GDPR compliant procedures.

Stuart Fisher
Account Manager
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CONTACT

Let’s work together

Get in touch to discover how DMS can help simplify your communications and deliver better results for your business.

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