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IntriMail logo with white envelope icon on black background

Communication Suite

Create, automate, and manage your inbound and outbound communications from anywhere through a single end-to-end solution built around your business.

INTRIMAIL OVERVIEW

One platform, every customer conversation

IntriMail brings your communications into one place, helping you manage everything more efficiently. From creating and automating documents to sending and tracking communications, it gives you greater control, visibility, and consistency across your business processes.

Intelligent delivery

Route each communication through the most appropriate channel based on urgency, preferences, compliance and delivery outcome.

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Built for critical messages

Send invoices, statements, appointment notices, arrears letters and regulatory communications with confidence. 

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Track every outcome

See what was sent, where it went, and what happened next across physical and digital customer communications.

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See how IntriMail brings every communication channel into one connected suite.

A 360° MAIL SUITE

Simplifying mail and document management, in one place

IntriMail brings all your business mail and task management into one digital workspace. Send letters without printing or postage, manage inbound post digitally, track important deliveries with email and SMS notifications, and keep tasks organised automatically. All from your laptop, wherever you are.

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IntriMail Distribute

Create and send communications via email, portal, SMS or post.

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IntriMail Console

Review and track communications, or receive updates in your system via API.

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IntriMail Digital Archive

Store and access documents securely in a central digital archive​

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IntriMail Author

Create communications from any data format e.g. XML, JSON, CSV, PDF, Word.

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IntriMail Composer

Use approved options within set rules before sending.

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IntriMail Workflow

Custom automated workflows, including task management.

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Inbound Digital Mailroom

Receive, manage and action inbound mail and documents.

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No disruptions, just seamless processing with your current systems

IntriMail works smoothly with your existing systems, helping you work without interruption. It fits easily into your setup, improving efficiency without changing your day-to-day processes.

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Built for security and compliance

We keep your data secure and help your organisation stay compliant with industry regulations and governance standards.

ISO 9001 accredited quality management

ISO 27001 information security certified

GDPR data protection compliant

Secure UK-based data handling​

INDUSTRIES

Supporting businesses across every sector

We work with organisations across a wide range of industries, helping them manage their mail and documents in a way that fits their specific processes. Our approach is tailored to each business, ensuring communications are handled efficiently, consistently, and in a way that supports day-to-day operations.

Financial Services

Financial

Property

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Legal

Healthcare 

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Parking

Parking

Insurance

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Property

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Legal

Legal
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Insurance

Secure and efficient handling of policy documents and claims.

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Property

Managing lease agreements, contracts and tenant communications.

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Legal

Managing case files, legal documents and correspondence with precision.

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Financial Services

Streamlining critical communications and sensitive information.

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Healthcare

Handling patient records and confidential documents securely.

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Parking

Processing fines, permits and correspondence efficiently.

Insurance Icon updated

Insurance

Secure and efficient handling of policy documents and claims.

Home icon

Property

Managing lease agreements, contracts and tenant communications.

Icon of balanced scales symbolizing law and justice.

Legal

Managing case files, legal documents and correspondence with precision.

Hand holding a British pound sterling coin icon

Financial Services

Streamlining critical communications and sensitive information.

Pink medical cross icon in a blue circle

Healthcare

Handling patient records and confidential documents securely.

Car parked next to a parking sign icon

Parking

Processing fines, permits and correspondence efficiently.

TESTIMONIALS

What our clients are saying

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DMS’ IntriMail has evolved the way we process our outbound mail. The ability to automatically group documents from different sources for an individual recipient means that we no longer need to send out multiple envelopes to the same customer at the same time. This has greatly improved process efficiency, significantly reduced costs and boosted customer satisfaction.

Kate Payne
Post Team Manager
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By using DMS we have achieved significant savings vs processing in house, equating to circa 37%. We now have a robust and auditable processes in place and the intelligence in IntriMail allows us to continually enhance our operations through automation bringing further tangible and intangible benefits to the NHS.

Faisal Khan,
General Manager
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We migrated our entire franking machine fleet from Pitney Bowes and Quadient to DMS. DMS worked with all areas of our business to ensure the move was seamless. We now order all machines direct from DMS and the day-to-day management of our account has improved imeasurably. The DMS team has been excellent and I wouldn't hesitate to recommend them.

Brian Butler
Director of Premises and Facilities
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Digital Mailing Solutions identified that some of our processes were overly manual. The introduction of the new technology allows us to streamline and digitise processes to support GDPR compliant procedures

Stuart Fisher
Account Manager
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CONTACT

Let’s work together

Get in touch to discover how DMS can help simplify your communications and deliver better results for your business.

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