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Inbound Digital Mailroom

Turn incoming mail into instant action. Automatically convert your incoming post into digital files for faster distribution, processing, and archiving across your business.​

Document Digitisation

Create communications from a wide range of data formats, including XML, JSON, CSV, PDF, and Word

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Document Classification

Automatically contextualise emails and scanned letters for next step processes and digital filing

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Automated Tasks

Custom automated workflows with task management built in to improve efficiency and organisation.

DOCUMENT DIGITISATION

Convert incoming mail into digital files​

We receive your physical mail and documents, then securely scan and digitise every item with accuracy and care, giving your teams instant digital access to important communications.

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Your physical mail and documents are handled securely.

We receive

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Your documents are prepared and scanned with accuracy. 

We scan

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Your documents are digitised and delivered to your system.

You access

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Secure handling of all documents

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Fully GDPR compliant and committed to data security.

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Trusted and reliable for your peace of mind.

DOCUMENT CLASSIFICATION

Automatically classify and organise every document.

Our intelligent document classification technology automatically identifies, categorises and organises inbound documents using OCR, AI-powered data capture and metadata extraction. Documents are securely processed and routed to the correct department or workflow, improving efficiency, compliance and access to information across your organisation.

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Classify and extract

Our technology identifies document types and extracts key data with high accuracy.

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Index and validate

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

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Route to the right team

We have workflow solutions available to automatically send your mail to the appropriate team or department for processing.

1

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Classify and extract

Our technology identifies document types and extracts key data with high accuracy.

2

Icon representing an inbound digital mailroom list.

Index and validate

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

3

Gear icon branching into three people for mailroom workflow

Route to the right team

We have workflow solutions available to automatically send your mail to the appropriate team or department for processing.

1

Pink Poppy Flowers

Classify and extract

Our technology identifies document types and extracts key data with high accuracy.

2

Icon of a digital mailroom list with envelope symbols.

Index and validate

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

3

Gear icon branching into three people for digital mailroom workflow

Route to the right team

Workflow solutions are available to automatically send your mail to the appropriate system, team or department for processing.

3

Gear icon branching to three people in a digital mailroom.

Route to the right team

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

2

List of digital mail envelopes for inbound mailroom processing

Index and validate

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

3

Gear icon branching to three people for digital mailroom workflow

Route to the right team

We have workflow solutions available to automatically send your mail to the appropriate team or department for processing.

2

Icon of a digital mailroom list with envelope symbols.

Index and validate

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

2

Icon of a digital mailroom list with envelopes.

Index and validate

Information is indexed with rich metadata and validated by our team to ensure accuracy and compliance.

3

Gear icon branching to three people representing workflow.

Route to the right team

We have workflow solutions available to automatically send your mail to the appropriate team or department for processing.

AUTOMATED WORKFLOWS

Automatically route, process and action your mail

Our workflow automation tools intelligently process inbound documents and automatically send information to the correct team, system or work queue. Reducing  manual administration, accelrating processing and improving operational efficiency across your organisation.

Process showing mail received, extraction and then showing in your CRM
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Easy workflow automation

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Faster document processing

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Reduced manual handling

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Secure system integrations

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Secure system integrations

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DIGITAL ARCHIVE

Smarter document management, built for business

DMS Document Management helps your business securely store, organise and retrieve documents from one central platform. Access information instantly, improve collaboration and maintain complete control over your business records.

Store virtually any document type, organise files with intelligent indexing and quickly find what you need whenever you need it.

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Anywhere access

Securely access documents from any location using any device with an internet connection, keeping your teams productive wherever they work.

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Powerful search

Locate documents instantly using intelligent keyword search, metadata filters and saved searches to reduce time spent looking for information.

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Document viewer

Preview documents directly within the platform, complete with metadata, permissions and full document history.

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Smart indexing

Automatically organise documents using configurable metadata and indexing rules for fast, consistent document retrieval.

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Complete audit trail

Track every document action with a detailed audit history, including user activity, dates, times and changes made.

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Version control

Maintain complete control over document revisions with automatic version history, comparison and secure restoration when required.

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Built for security and compliance

We keep your data secure and help your organisation stay compliant with industry regulations and governance standards.

ISO 9001 accredited quality management

ISO 27001 information security certified

GDPR data protection compliant

Secure UK-based data handling​

INDUSTRIES

Supporting businesses across every sector

We work with organisations across a wide range of industries, helping them manage their mail and documents in a way that fits their specific processes. Our approach is tailored to each business, ensuring communications are handled efficiently, consistently, and in a way that supports day-to-day operations.

Financial Services

Financial

Property

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Legal

Healthcare 

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Parking

Parking

Insurance

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Property

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Legal

Legal
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Insurance

Secure and efficient handling of policy documents and claims.

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Property

Managing lease agreements, contracts and tenant communications.

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Legal

Managing case files, legal documents and correspondence with precision.

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Financial Services

Streamlining critical communications and sensitive information.

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Healthcare

Handling patient records and confidential documents securely.

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Parking

Processing fines, permits and correspondence efficiently.

Insurance Icon updated

Insurance

Secure and efficient handling of policy documents and claims.

Home icon

Property

Managing lease agreements, contracts and tenant communications.

Icon of balanced scales symbolizing law and justice.

Legal

Managing case files, legal documents and correspondence with precision.

Hand holding a British pound sterling coin icon

Financial Services

Streamlining critical communications and sensitive information.

Pink medical cross icon in a blue circle

Healthcare

Handling patient records and confidential documents securely.

Car parked next to a parking sign icon

Parking

Processing fines, permits and correspondence efficiently.

TESTIMONIALS

What our clients are saying

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DMS’ IntriMail has evolved the way we process our outbound mail. The ability to automatically group documents from different sources for an individual recipient means that we no longer need to send out multiple envelopes to the same customer at the same time. This has greatly improved process efficiency, significantly reduced costs and boosted customer satisfaction.

Kate Payne
Post Team Manager
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By using DMS we have achieved significant savings vs processing in house, equating to circa 37%. We now have a robust and auditable processes in place and the intelligence in IntriMail allows us to continually enhance our operations through automation bringing further tangible and intangible benefits to the NHS.

Faisal Khan,
General Manager
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We migrated our entire franking machine fleet from Pitney Bowes and Quadient to DMS. DMS worked with all areas of our business to ensure the move was seamless. We now order all machines direct from DMS and the day-to-day management of our account has improved imeasurably. The DMS team has been excellent and I wouldn't hesitate to recommend them.

Brian Butler
Director of Premises and Facilities
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Digital Mailing Solutions identified that some of our processes were overly manual. The introduction of the new technology allows us to streamline and digitise processes to support GDPR compliant procedures

Stuart Fisher
Account Manager
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CONTACT

Let’s work together

Get in touch to discover how DMS can help simplify your communications and deliver better results for your business.

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